The Box Office is open Monday to Friday 10am to 6pm. The Box Office is closed on Saturdays, Sundays and bank holidays, except for event days. During on sale events, the Box Office will open in correlation to the on-sale time.
We recommend that you purchase tickets directly through our Box Office, Ticketmaster, promoter, fan website or other authorised agent as listed in the show advertising.
The management reserves the right to refuse admission or to eject a ticket holder without refund for behaviour likely to cause damage, injury or nuisance.
The promoter reserves the right to alter the programme as necessary.
Latecomers may be refused admission until a suitable break in the show.
The ticket-holder consents to participate in the audio or video recording of the show and grants all necessary consents for Performers Protection Acts.
Audio and visual recording of a show is not permitted.
Tickets should be purchased from authorised outlets only. The SSE Arena, Belfast does not guarantee the authenticity of tickets purchased from any reseller. Any person who cannot identify themselves as linked to the purchaser of the ticket may be refused admission.
Admission by full ticket only. Readmission may not be possible during the event.
Before entering, all patrons may be subject to a search in a manner permissible under law. Anyone refusing to consent to personal search will be denied entry.
Once purchased tickets cannot be exchanged or refunded unless there is a cancellation or postponement of the event.
Management does not accept responsibility for any loss, injury, or damage to persons/property on or around the premises.
All audience members including children must be in possession of a ticket.
Mobile phones and personal pagers must be switched off during an event.
The SSE Arena, Belfast is acting as a retailer of this ticket at the request of the promoter and accepts no liability for any unforeseen or indirect loss incurred by the purchaser of this ticket if the event does not take place in whole or in part.
Neither food nor drink can be taken into the arena building.
Under 14's should be accompanied by an adult.
The The SSE Arena, Belfast is a no smoking building. Customers leaving the building will not be permitted to re-enter.
The SSE Arena, Belfast uses Ticketmaster's booking system. When a popular event goes on sale there are literally hundreds, even thousands of customers simultaneously attempting to purchase tickets across all distribution channels on the Ticketmaster network. With so many people simultaneously buying tickets online, over the phone or in person at the Box Office or outlets, popular events can sell out in a very short time. Unfortunately we cannot accept postal bookings for popular events that are expected to sell out quickly.
Tickets may be picked up during normal Box Office hours or on the day of the event. Customers must present the booking reference and the credit/debit card used at the time of the booking.
We accept Visa, Visa Debit, Mastercard, Switch/Maestro, cash or cheque. Please call the Box Office on 9073 9074 for information on cheque clearance policy.