To protect our fans and staff, entry requirements are as follows. All ticket holders aged 18 or over should be prepared to show one of the following to demonstrate their Covid status, if requested by our venue team:
Proof of full vaccination – both doses received, with the second at least 14 days prior to the event.
Proof of a negative NHS Lateral Flow Test taken no more than 48 hours prior to the event start time.
Proof of natural Covid-19 antibodies based upon a positive NHS PCR test within 180 days of the event, including 10 days self-isolation following the result.
Under 18s are not required to show their Covid-19 certification but we would still encourage children aged 11 and over to take a lateral flow test prior to the event, where possible.
A few more measures to keep you and our staff safe:
Face Coverings Face coverings are mandatory and should be worn on arrival and throughout your visit, unless you are eating/drinking, or exempt.
Track and Trace To help aid Track and Trace, we require details for ALL ticketholders. Please be prepared to complete a short form via a QR code scan on arrival. We will ask you to provide the contact details for every person in your party. Contact details of customers will be retained for Track and Trace purposes.
Be Distance Aware We ask that you are respectful of others around and keep your distance from other people as you move through the venue. Whilst the requirement for social distancing has been removed in the Arena bowl, distancing is legally required in certain areas around the concourse, including at catering units and toilets. Event stewards and security staff will be to hand to help manage queues and the movement of people through the Arena. Please be respectful and patient with our staff as they enforce the guidelines we must operate under, for your safety.
Testing In line with Government advice, it is strongly recommended that anyone taking part in, or attending, any events should take a rapid Covid-19 test (LFD) before they attend the event, and on days two and eight after the event.
Sanitisation and Cleaning We ask that you sanitise your hands on arrival and regularly wash and sanitise your hands throughout your visit. We’ll have enhanced cleaning before and after the visit and additional sanitisation during the event.
Cashless venue Please note, we are now a cashless venue. Please be prepared to pay by card for food and drink.
Car Park A new carpark system will be in operation, and you must pay at a pay station before returning to your vehicle.