Visitors with Disabilities

The SSE Arena, Belfast is committed to ensuring that services are accessible to visitors with disabilities. Please contact us if you have any comments that would help us improve our service.

PARKING
Disabled parking bays are available in the main car park closest to the building. The car park operates on a first come first served basis only for all parking spaces. Blue badge holders must display their blue badges at all times whilst parked. For further information please contact The Car Park Manager, The Odyssey Trust Company on 028 9073 0937 or email r.mccord@theodyssey.co.uk

GENERAL ACCESS
Entry into the building is at street level and lifts are available to provide access to all levels of the building. Vertical access through the building is provided principally by three 12-person lifts, one located in the North VIP entrance, one in the South VIP entrance and one in the main entrance lobby.
Staff are on hand at events to provide assistance if required. A limited number of wheelchairs are available to visitors on request.
There are 12 unisex, wheelchair accessible toilets throughout the Arena.

BOX OFFICE
The Arena Box Office has low level counter. Hearing enhancement systems are also available at the Box Office counter. A text phone is available within the Box Office for people with a hearing disability 028 9073 9174.

ASSISTANCE DOGS
Assistance dogs are welcome, but visitors are asked to bear in mind the noise levels at concerts and the potential use of special effects including pyrotechnics.

SEATING ARRANGEMENTS
Six dedicated viewing areas are provided, providing access for visitors using wheelchairs and their companions within the Arena.
Please contact our Box Office for advice on accessible seating to suit individual requirements or assistance needs.
Assisted hearing facilities are available for the main auditorium - headsets are available from the Customer Services desk in the main foyer.

WHAT'S ON
Event lists are available in alternative formats upon request. Please contact a member of our Marketing team on 028 9076 6000 for further details.